Frequently Asked Questions
I forgot my password. Is there a way to retrieve my password information from the site?
Answer: Yes. On the Login Screen, there is a link labeled ‘Forgot your Password?”. Click on that. On the next screen, either enter your name as if appears in the profile or enter your email address as it appears in the profile. NOTE: The ‘Forgot my Password’ function will not work unless you have a valid email address listed in your User Profile.
I would rather not login every time I come to the site. Can't I save my password?
Answer: Yes you can! Simply check the box labeled ‘Remember Login Info?’ on the login screen, and the web site will store a cookie on your computer. Every time you click Login, the web site will automatically log you in; however, you will still need to enter your login information if you visit the web site on a different computer. NOTE: We highly recommend that you DO NOT save your login information if you are accessing the web site on a public computer.
The web site automatically logs me in every time I click Login. How can I get the login screen back?
Answer: You need to clear the login cookies on your computer.
How do I add my picture/information so it shows up when people click on my name in the message board?
Answer: Click on the ‘User Profile’ link on the menu. On this page, you may enter as much or as little information as you wish to share about yourself. When you are done, click the Save Settings button at the bottom of the page
How do I hide my personal information so other residents cannot see it when they click on my profile?
Answer: Much of the information in the User Profile can simply be deleted.
How do I use the Message Board?
Answer: One of the best ways to communicate with other members of the community is through our forum. Any logged-in member of the community may create a message board topic and post a message. To create a message board Topic: Click on the forum on the Menu Bar Click on “Add a New Topic” Complete the “Add a New Message Board Topic” screen Click Save Message
Can I get an email whenever a reply or a new message is posted on the message board?
Answer: Yes, you can choose to receive a copy of each message board posting in your own email inbox. This choice applies to all message board postings.
Can I place Real Estate listings on the web site (Homes/Lots for Sale/Lease)?
Answer: If you are trying to sell or rent your home or an empty lot in the community, you can place your listings on our community web site for free! Every month, prospective homeowners come to our web site to find out information on our community and see what homes are available.
To place your free listing, follow these simple instructions: Log on to the site using your unique log in name and password. (If you own more than one lot in the community, you will need to log in to the property you are offering for sale or lease.) Click on the link for the type of entry you wish to make (Homes for Sale, Homes for Lease, or Lots for Sale) At the bottom of the page, click add, edit, delete Homes for Sale. Click Add. Add information about the home or lot. You can include pictures and detailed descriptions, or simply fill in the fields for number of rooms, etc. Click Save New. Click the link at the bottom labeled ‘click here to continue’. NOTE: This is a service for homeowners only. If you are a real estate professional, developer, or other and wish to place a listing in our real estate section, please contact the web site administrator under Requests and Questions.
I am having a Yard/Garage Sale. Can I post an announcement on the web site?
Answer: The ‘Garage Sales’ feature allows you to post notices on the web site of upcoming garage/carport/yard sales to inform other residents of this event. Any resident with access to the web site has access to post their own garage sales. To add a garage sale, simply click the Garage Sales link on the menu, and click ‘Add, Edit, Delete Garage Sale’ at the bottom of the page. When the garage sale listing appears, click the new button at the bottom left to add a new sale. There are a few fields you can choose to fill out. All of the fields are optional, although if a date is not filled in, it will default to the current date. In addition to the dates, you can also specify the timeframe and location of the sale. Finally, the Items field is where you can add a description of the garage sale or list any items you plan to sell. The Garage Sale feature also allows an expiration date. The end date indicates the last day that the sale should be posted on the web site. If the end date is prior to the current date, the item will be deleted from the web site. This works automatically in real-time, so if the expiration date on a sale is 12/1/2003, on 12/2/2003 at 12:00 a.m. the sale will be deleted. The Garage Sale need not be limited to only garage sales, either. You could also post information about a home show for a product display, a Tupperware party or a candle show. The Garage Sales feature can even be an online forum for buying and trading items lying around the house.
Question: How can I get contact information on a board member or other resident?
Answer: You may access the address book to get contact information on the community officers, the management company, or other residents. To use the address book, click the address book from the sidebar. Next, click the category that contains the individual you are searching for, and then select their name from the list that follows. Alternatively, you can search for an individual in the address book by clicking Find a Neighbor – Click here to Search the Address Book. In the search form that subsequently comes up, type in any information you know about that individual. For example, if you know your neighbor’s first name only, you may type that in the first name field, then click search. Any individual having that first name will appear in the search results.